Posts

Showing posts from 2010

Gaining Customer Confidence

Most of us don’t value our customers as it should be when he becomes rude at some point of time. When our customers pounce on us for what we have done, we always take it in a negative way; however the expression of the scenario would be positive. Only when the expression is let out realistically there is meaning to the issue. Let it be negative or positive you are a part of it and lay your expressions on finding a solution to end the issue rather than taking time in judging the customer. Always remember, “Customer is considered god” but, they are not always right. Justify your points if you’re right, agree to your mistakes and learn from it when you are wrong. We have proved to your customer that we have been doing an amazing job and he is satisfied with our outputs, he is disappointed only when we don’t meet his requirement. Keep your books clean, start with a new chapter to bring the confidence back.

How old she is?

Image
She is amazing, she is attractive, she is down to earth, she drives me safe, and she is 50000kms old. She was born on 08th August 2006, with lots of ups and downs she has been with me for 4years now. I would like to share my experience with you folks: I took her home on 8th August 2006 at 5:15pm and mom looked shocked since I had not told her anything, that’s a long story, she had banned us from driving after my brother met with an accident. I convinced her by saying I will drive slow and steadily. My first trip with her was on the 3rd day after I took her home. Muthathi trip it was amazing, the sales representative had particularly told me not to go beyond 40kmph since she her heart had to adjust with the driving conditions, but I rode her at 120kmhp and she was exited and she adjusted her heart to my driving conditions. I have had many driving experiences with her, which I do not have words to express. One of our most thrilling experiences was at Bandipur national park. Its 6pm ther...

Unforgettable journey

I wonder why I am writing this post, nothing is holding me back from writing though. Thanks to everyone who encouraged, supported, appreciated, criticized and respected me through this journey of my existence to stroke my silver jubilee. Hats off to all of U, Especially, dad & mom who I love the most! The journey has made me learn many new things, obvious there is a new lesson every day. Things seem very different to me now; I have been able to digest anything and what so ever it is. Rough roads lead to smooth road at sometime of life, a phrase which I believe. I have been brought up in such a way that I know what life is and what it means to the society. Each day I wake up wishing for a better day, I go to sleep expecting for a better tomorrow. But the fact remains that, what on earth is on your way will come and reach you irrespective of good or bad. Thank you GOD for giving me a wonderful life to cherish and a future to look forward, Thank you Mom and Dad for your faith in me, ...

my shine

Image
I wake up with a smile to keep you happy, with a deep breath I start my day with you around keeping me shining. Hoping you had breakfast as I have mine. Once you reach office I leave home wishing you have a wonderful day. Reaching office makes me more sparkling after the drive along with you keeping me shining. I enter the workplace with a smile which gives me more energy looking at the retort I get. My work begins with a grin on my face believing you are around me keeping me shining. I wondered, why was I shining, and found an answer. It was your rays which touched me to keep me shining.

if I could be…

It’s a bright sunny day outside Sitting on the chair with a narrow minded feeling, Asking me why am I doing this. No answer, cos I... I wish, I wish, I wish... If I could be your lips, I would hear before you say If I could be your eye brows, I would make you see pleasant things If I could be your hair clip, I would have felt the smell of your hair If I could be your polish in the nail, I would have felt the touch If I could be your ear ring, I would have passed only good news in it If I could be your heart, I would have suppressed pain and thrown happiness towards you If I could be your feet, I would have made you walk on feathers If I could be your pillow, I would have made you sleep I wish I could stay in you and make that feeling pure.